Booking conditions

Ibiza House For Rent is not a travel agency and therefore cannot take any responsibility regarding flight schedules, cancellations and delays. Our prices do not include flights or travel- and cancellation insurance.

Bookings:

Bookings for accommodations can be made by email.

Payment:

The 30% down payment of the total amount should be transferred to the Ibiza House For Rent bank account within 3 days after booking.( in the year of booking)  The remaining sum should be paid to Ibiza House For Rent no later than 6 weeks before departure. Should the booking be made within 4 weeks before departure, Ibiza House For Rent requires you to pay the total sum in full within 48 hours. Ibiza House For Rent reserves the right to cancel any reservation in case a payment is overdue.

Cancellation:

Every cancellation must be confirmed in writing. If we receive your notice of cancellation up to 6 weeks before departure you will be charged with 30% of the total cost. 50 % is payable in case a cancellation is make 3 to 6 weeks before departure, and 100% for any cancellation made within 3 weeks.  The cancellation is effective from the day Ibiza House For Rent receives a written confirmation. These cancellation conditions also apply in case of non-payment. In such an event, the down payment will be used for compensation.  We advise you to purchase a cancellation insurance for your booking.

Deposit:

A deposit is required for every accommodation, € 750 cash by arival. The full amount of this deposit will be returned in cash, in case no damage is done to the accommodation, otherwise you will be charged with the costs incurred. The deposit should be paid in cash. Ibiza House For Rent cannot be held responsible for any possible damage. In case extra time is required to clean the accommodation after your stay, e.g. cleaning dishes or clearing rubbish, €20 per hour will be charged. Garbage must be thrown in the bins on the public road. In case you have neglected to do so, the manager can deduct up to € 150 from your deposit.

Liability Ibiza House For Rent:

In case of unforseen circumstances whereby Ibiza House For Rent is forced to cancel the reservation, the customer/client will be offered equivalent accommodation. If this is not possible or if the customer is unhappy with the offered accommodation, Ibiza House For Rent will refund the amount that has already been paid without any further compensation. Ibiza House For Rent cannot be held liable for any damage to personal property or personal injury caused in the house. Ibiza House For Rent is not responsible for modifications made to the properties by their owners without our knowledge, including renovations. All rented properties are for holiday purposes only. Professional photoshoots and  parties or weddings and/or around the house are only allowed after explicit permission in a written contract by Ibiza House For Rent.

Responsibility tenant:

The tenant is liable for all damage done to the property during the entire stay. The number of guests staying at a rental property must not exceed the number that has been reported. Noise nuisance should be prevented at all times. Between the hours of 24.00 and 08.00 it is however prohibited to cause any noise nuisance. This can lead to eviction without any compensation. The amount of 100 euros is demanded in case of loss of keys,  for replacement of the lock. Pets are only permitted after explicit approval of Ibiza House For Rent.

Arrival and departure:

On the day of arrival you can access the accommodation at 16.00. On the day of departure you will have to leave the accommodation before 10.00. In some cases these hours are flexible. The accommodation needs to be cleaned by broom. Taking out the garbage and doing the washing-up is expected from the tenants. A failure to comply to these rules will result in a deduction from your deposit.

Complaints:

Should you feel something is wrong with the holiday accommodation, please contact one of our staff immediately. We do our utmost to solve the complaint quickly and to everyone’s satisfaction. Should the customer leave the property before they have come to an agreement with Ibiza House For Rent, they will lose the right to any compensation. Should you have any just complaints, report them locally to our co-workers. Within 14 days after departure you have to send a written complaint (mail or letter) to Ibiza House For Rent to confirm. Without a written confirmation, we cannot handle your complaint.